Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Υπηρεσιών

MSM STUDY TOUR 2022 EXPERIENCES (No. 4)


Because a STUDY Tour without an executive seminar at a top 5 European Business School (or a top 30 B-School globally) is not a Study Tour, but a simple TOURIST Tour…
Our MSM – Master in Services Management, Athens University of Economics & Business students had another amazing and fascinating educational experience (the 14th in a row) specially designed and delivered for us! This year, the topic of the executive seminar was “Management of AI-driven Customer Experience”. Thank you Professors Olga Annushkina and Armando Cirrincione for the excellent organization and delivery of this extraordinary and memorable educational journey! Also, thank you Samsung Italy and Bending Spoons for the insightful presentations!