Thank you ALPHA BANK for a great, very interesting and insightful presentation on “The Role of CX in the Digitization of Alpha Bank”.
Thank you Damianos Charalampidis, Group CDO & Head of Retail Products, Lia Frangouli, Head of CX/UX, and Leonidas Bombas, UX Specialist, ALPHA BANK!
MSM CXM specialization (course: “Basic CX Principles & Metrics”)
#cx #customerexperience #msm